When users receive your Campaign and tap the notification, an action of your choice will occur. You can choose one of actions below for your Campaign:

  • Launch App: Opens the app on users’ devices
  • Open Deep/HTML Link: Opens a specific page in the app or takes use to a URL in the default browser on users’ devices
  • Open Helpshift FAQs Screen: Opens the main FAQ page inside the app
  • Open Helpshift FAQ: Opens a specific FAQ article inside the app
  • Open Helpshift FAQ Section: Opens a specific FAQ Section inside the app
  • Open Helpshift Conversation: Opens a New Issue/Conversation inside the app
  • Open Store Rating Screen: Opens the App Store or Google Play page for the app