To publish an existing FAQ, simply toggle the switch next to ‘Published’ to ‘On’. Your FAQ will immediately become live, so make sure that your content and language settings are correctly set up prior to publication.

Please note: this toggle won’t work unless you already have a language toggled on. Directly below the ‘Published’ toggle will be a list of the languages you’ve added to your app. Use the toggles there to turn at least one default language on.

You can unpublish the article by toggling the switch back to ‘Off’. To use an unpublished FAQ as a Predefined Answer, see How Do I Reply To A Message With A Predefined Answer / FAQ Article?

To learn how to create and edit FAQs, see How Do I Create FAQ Sections & Articles?

If you’d like to delete an FAQ entirely, see How Do I Remove An FAQ Section Or Article?