This process may require support from your IT administrator.

To create an SPF record for a domain:

1. Log in to the administrative console for your companies domain provider
2. Locate the page from which you can update the DNS records
3. Create a TXT record with the below information:

Type: TXT
Name: [domain name]
TTL: [seconds – to be set by domain admin]
TXT Data: v=spf1 a mx mx:mail.helpshift.com ~all

Keep in mind that changes to DNS records may take up to 48 hours to propagate throughout the Internet.

If you have difficulty creating an SPF record, contact your domain provider for assistance.